Now, there are a lot of scenarios of this. Some people can’t sign in because the system doesn’t recognise their PIN. On the other hand, some people can’t even enter their pin because there isn’t a pin option available for them.
What Causes the Pin to Stop Working?
Here is a list of things that can cause this issue Usually it happens after a Windows Update so it’s a bug that breaks the PIN sign in option.
Tips
Before you dive deep in to the methods given below, try these few tricks that might work for you.
Try to restart your system a couple of times. The login pin option might work after a few restartsTry to disconnect from the internet and then try again. You can take out the Ethernet cable if that’s what you are using. If you are wirelessly connected, get to the login screen and you should be able to see your Wi-Fi option on the right bottom corner. Turn off your Wi-Fi from there and reboot.Use your password option by clicking on the Sign-in options at the login screen. Once you are in your Windows, go to Settings > Accounts > Sign-in Options > Remove PIN and then Add PIN.
Method 1: Sign in With Safe Mode (If you can’t get into Windows)
Try signing in with Safe Mode to see if that works. If you can get into the Windows with Safe Mode then you can change the pin or password from there. Follow the steps given below to enter in the Safe Mode
Log in and change the settings of your password or pin login. You can hold the Windows key and press I to open up the settings screen. Click Accounts. From here, you can click Sign-in Options and manage your accounts, PINs, and passwords. We will suggest you remove your PIN and then use the Add PIN option to activate the pin.
Method 2: Reset Account Control Lists Ngc Folder
You can reset your ACLs to reset the PIN of your system via the command prompt. Follow the steps given below.
This should solve the issue for you. You might need to set a new PIN again but the issue with the PIN should be gone.
If you can’t login to Windows
You won’t be able to follow the steps given above if you can’t even sign in to Windows. You can still use the command prompt without signing in to Windows. Follow the steps given below
Reboot and check if this resolves the issue
Method 3: Delete NGC Folder Contents
If you are able to sign in with a password but your PIN still isn’t working then you can try to delete the contents of the NGC folder. Deleting the contents of the NGC folder will reset your PIN and you will be able to add a new pin of your choice. Make sure you are signed in with the administrator account because you will need admin access to delete the contents of Ngc folder
Once done, you should be good to go. You can go to Settings > Accounts > Sign-in Options > Add PIN.
Method 4: Use a Local Account
You can also get around this problem by using a local account or creating a local account if you don’t already have one. Follow the instructions given below to make a local account and set a PIN via that account
Now you should be able to use the PIN code when signing in.
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